Privacy Policy
Effective Date: May 11, 2026
Ampian ("we", "our", or "us") is committed to protecting your privacy and ensuring the highest standards of data security. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application and services.
1. Information We Collect
We collect information that you provide directly to us to provide the Ampian Service. This information includes:
- Account Information: Name, email address, and password credentials.
- Billing Information: We use secure, PCI-compliant third-party payment processors to handle transactions. We do not store full credit card numbers on our servers. We maintain records of your subscription tier, transaction history, and credit balances.
- Property Data Inputs: The specific home addresses you search for, alongside any financial parameters or what-if scenario variables you input into the Forecaster tool.
- Usage Data: Information regarding how you interact with the app, such as access times, device information, and reports generated.
Ampian is a trade name of LibeFI LLC, a Massachusetts limited liability company.
2. How We Use Information
We use the information we collect strictly for operational purposes to provide, maintain, and improve our services. We use the information to:
- Generate the Permit & Zoning Oracle and True Cost Forecaster reports.
- Manage your account, subscription billing, and credit balances.
- Improve, train, and refine our AI predictive models (see AI Training Data clause below).
- Send you technical notices, updates, security alerts, and support and administrative messages.
- Respond to your comments, questions, and requests, and provide customer service.
- Monitor and analyze trends, usage, and activities in connection with our Services.
AI Training Data: By using the Service, you grant Ampian a perpetual, royalty-free license to use anonymized and aggregated derivatives of your property data inputs to train, refine, and improve our AI predictive models. "Anonymized derivatives" means data that has been stripped of personally identifiable information, full street addresses, and individually-attributable financial details, and that has been aggregated across multiple users such that no individual user's inputs can be reconstructed. Real-time inference inputs (the data used to generate the report you requested) are NOT retained for training purposes and are subject to the retention windows in §8 (Data Retention). Because anonymized derivatives are non-identifying, individual opt-out from training contribution is not available; users who do not consent to this license should refrain from using the Service.
3. Sharing of Information
We do not sell your personal information to third parties, marketers, or real estate brokers. We may share the information we collect about you only in the following limited circumstances:
- Service Providers: With trusted vendors, consultants, and other service providers (such as cloud hosting and payment processors) who need access to such information to carry out work on our behalf, under strict confidentiality agreements.
- Legal Compliance: In response to a request for information if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process.
- With Your Consent: With your consent or at your explicit direction.
4. Data Security Standard
We treat your data with the strict security standards expected of financial technology platforms to protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
- Encryption: All data is encrypted in transit using TLS 1.3 or higher, and data at rest is encrypted using AES-256 encryption.
- Access Controls: We enforce strict principle-of-least-privilege access controls within our organization. User data is isolated and protected against unauthorized internal and external access.
- Infrastructure Security: Our systems are continuously monitored for vulnerabilities, ensuring that your property inquiries and financial scenario planning remain entirely confidential.
5. Your Data Rights
Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, and request the deletion of your account and associated personal data.
6. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us.
7. Cookies and Tracking Technologies
Ampian uses essential cookies and similar technologies to authenticate users, maintain login sessions, and remember user preferences. We do not currently use analytics, advertising, or marketing cookies, nor do we permit third parties to track users across other websites via the Service. If this practice changes, this Privacy Policy will be updated under §13 and (where required by applicable law, such as the EU ePrivacy Directive or California CCPA) users will be presented with a cookie consent banner before any non-essential cookies are set.
8. Data Retention
Ampian retains personal data only as long as necessary to provide the Service and comply with legal obligations. Retention windows by data category:
- Account information (name, email, password): retained while the account is active; deleted thirty (30) days after account closure, consistent with the data-retention window in the Terms of Service §11 (Data retention after termination).
- Property data inputs (addresses, financial parameters, what-if scenarios): retained while the account is active; deleted thirty (30) days after account closure.
- Billing and transaction records: retained for seven (7) years from the date of the transaction to comply with U.S. federal tax recordkeeping requirements (IRS recordkeeping guidance).
- Usage logs and device/access metadata: retained on a rolling ninety (90) day window, then permanently deleted.
- Anonymized and aggregated derivatives (as defined in §2, AI Training Data): retained indefinitely because such derivatives contain no personally identifiable information and cannot be associated with any individual user.
9. Children's Privacy
The Service is not directed to or intended for children. Ampian does not knowingly collect personal information from children under the age of thirteen (13) (United States Children's Online Privacy Protection Act, 15 U.S.C. §6501 et seq.) or, more broadly, from any user under the age of eighteen (18), as required by the Terms of Service §14 (Eligibility). If Ampian becomes aware that personal information has been collected from a user under these age thresholds, that account will be terminated under the Terms of Service §11 (For-cause termination) and the associated personal data will be deleted in accordance with §8 above.
10. Security Breach Notification
In the event of a security breach affecting the confidentiality, integrity, or availability of personal data, Ampian will notify affected users without unreasonable delay and consistent with the requirements of Massachusetts General Laws Chapter 93H (Security Breach Notification Law) and any other applicable U.S. state breach-notification statutes. Notification will be made via the account email of record and will describe the nature of the breach, the categories of personal data involved, and the protective steps users may take in response.
11. Do Not Track Signals
Some web browsers transmit a "Do Not Track" (DNT) signal to indicate that the user does not wish to be tracked. Because Ampian does not currently use analytics, advertising, or marketing cookies and does not permit third-party tracking via the Service (see §7), DNT signals do not change Ampian's behavior. Ampian discloses this in accordance with the California Online Privacy Protection Act (CalOPPA, Business & Professions Code §22575 et seq.).
12. Marketing and Communications
Ampian sends transactional emails (including security alerts, report-ready notifications, account-status messages, and billing communications) that are necessary for the operation of the Service and cannot be opted out of while an account is active. Ampian does not currently send promotional or marketing emails. If Ampian sends promotional or marketing emails in the future, each such email will include an unsubscribe link, and users may also opt out of marketing communications at any time by contacting Ampian through the Contact page. Unsubscribing from marketing communications does not affect the delivery of transactional emails.
13. Modification of This Privacy Policy
Ampian reserves the right to modify this Privacy Policy at any time. Users will be notified of material changes by email to their account address or by in-app notice. The "Effective Date" at the top of this Privacy Policy will be updated to reflect the date of the most recent material change. Continued use of the Service after the effective date of any such change constitutes acceptance of the modified Privacy Policy.